Live Chat
Call Us Right Now
+86 20-81774673
Call Me on Skype for free
using WhatsApp
Home >> Customer Service
Customer Service


1. 100% Satisfaction Guaranteed
2. 3-Day No-Risk Return Policy & Guaranteed  
3. Top enterprise quality And Factory Price Guaranteed
4. OVER 1,200 New Arrivals Each Month Guaranteed
5. Fast delivery Guaranteed
6. Secure Payment Guaranteed
7. QC Check And Secure Packaging Guaranteed
8. Privacy Guaranteed

100% Satisfaction Guaranteed

Our 100% satisfaction guarantee ensures that every item you purchase at meets your High-quality — or you can return it for a refund or store into your credit account for next order. Our number one priority is providing the best customer service to customers 8 hours a day and 6 days a week. Your purchase at is backed by a full 100% satisfaction guarantee. When you wholesale or bulk buy from us, you are doing business with an experienced and reputable company. If you are not completely satisfied with our services and feel we could improve, please advice us of better ways to provide a more superior service.

3-Day No-Risk Return Policy & Guaranteed  

If for any reason you are not 100% satisfied with your purchase within 3 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned.

Top Enterprise Quality And Factory Price Guaranteed

We are one Jewelry wholesaler and also has its own jewelry manufacturer and Teemtry jewelry leading in the fashion jewelry of China,we have more than 8 years of expertise in fashion jewelry and accessories, Many buyers are from Europe, Asia, the Middle East and Africa, Start your wholesale sourcing here from today to experience best service and fast shipping...

Over 1,200 New Arrivals Each Month Guaranteed

Our Company with the innovation aim and quality basement.Have a group of top designers leading the industry and extremely experienced artificers. Our jewelry buyer and designer regularly draw inspirations from latest fashion styles and trends and bring you the vast Fashion Jewelry quickly. With the modern equipment and the most exquisite handicraft technology, take on the tradition of independent innovation and pursuing  excellence. Continuously devote to the field of products design ing and research of producing technic.
Bring the outcome of the latest design and the most exquisite technics to the market from the R&D studio. All the styles whether the Europe luxury, Africa ancient style or the Orient connotation , have been conveyed.

Fast Delivery Guaranteed

Fast delivery is the key to success in the most competitive ecommerce fields, We have setup a powerful and stable supply chain system to fulfill fast delivery. We use DHL, EMS,ARMEX and UPS to ship packages to major destinations like U.S., Europe,UAE and Australia, the total shipping time only takes 1 to 4 days and we will ship your order within 48 hours.

Secure Payment Guaranteed

Credit Cards :
Your Credit Card Transaction is protected by Digital Certification and SSL (Secure Socket Layer) from Your details will be encrypted (code protected) in transit so they cannot be viewed by anyone.  PayPal:
When you place an order using PayPal the payment is actually processed on the PayPal servers. We never have access to your PayPal account in any way and we never see your financial information at all. We simply receive an email from PayPal alerting us that we've received a payment in our own PayPal account.

QC Check And Secure Packaging Guaranteed

We guarantee that we will qc every order and pack your order carefully in secure packaging to protect your valuable purchases from damage during shipping.

Privacy Guaranteed

We respect your privacy as much as we value our own. Please view our Privacy Policy for complete details  on how we use the information we collect.

  • eva xiao Australia
    It was easy to find the item I needed on the website, and delivery was handled very quickly. Nothing better than an easy online purchase!
    25 Jul
  • liao xiangsheng China
    Have cooperated with Teemtry more than 3 years. The price is reasonable, they have a rich product line with high quality. Teemtry is a reliable supplier !
    17 Jun
  • Kerry Matthews Australia
    Teemtry customize jewelry service is an excellent idea. Thank you for giving me this opportunity to make personalized jewelry for my customers. I hope there will be more customize styles in the future.
    01 Jan
  • Jocelyn Jameson United States
    We have received the goods,quality is good, they arrange shippment fast and their staffs are very patient. Hope to have a long-term cooperation!
    01 Jan
  • Teri Canada
    I'm so excited! I came across your site and I was thrilled to see your gorgeous designs. I was looking for some rings and your rings are exactly what I had in mind; in fact, they’re even better. And I just wanted to say thank you for my rings. They look beautiful! They look even better in person than in the photos. When I took them out and saw them I said, "Praise the Lord!" Hehe. That's how beautiful they are.
    01 Jan
  • Sophia Belize
    I always stock up on Teemtry's classic jewelry line for the holiday season. They're most popular among my female customers, especially at the end of the year when everyone is out trying to find the perfect gifts for their friends and family.
    01 Jan
Be the first to know about new arrivals, look books, sales & promos by signing up now!
Copywrite 2011-2017 Teemtry Co., Ltd. / All Rights Reserved Terms of UsePrivacy PolicySite Map   
Enter your registered Email to reset password